Q: Create a summary guide for a small retailer company about the stages that are necessary in the creation of a web site and the management issues involved.
A: In my opinion creation and maintenance/management of an e-commerce website shoul be separated. The creation of a website can be considered as a project, which means it has a finite steps, schedules, and closing. While maintenance/management is an ongoing-process which has no closing unless the website itself closed. So, the steps that are necessary to create a website is as follow:
1. Requirements Gathering, incl brainstorming
first we must specify what things are necessaary in website creation, and also we must take notes from inputs and opinions of the team members
2. Develop scope
then we must develop the scope of the website, determine its purpose, what and what-not will be covered in the website
3. Develop Working Charter
this is as a guideline on how the website creation project is done.
4. Survey competitors website
this can be done to see the tendency of the rivals of your business, you then can follow similar standard or develop an all-new groundbreaking website design and functionality
5. Develop blueprint of the intended website
use this as a guideline of the technical works in developing the website
6. Create, testing and debugging
the actual process of web creation
7. Deploy in a test environment
test whether the website has fulfill our requirement specified in the project charter and the technical blueprint. find any bugs that might occur. repeat step 6-7 as necessary.
8. Find domain and hosting place
once you ensure step 7 succeed. you should find a web host to host your website.
9. Promote your website
once you ensure your website is up n running, you have to promote your site so potential consumer will go and check your website.
10. Run a final check
once everything seems on the right track, run a final check to ensure all is well
11. Project Closing
time to close the website creation and deployment project before we move on to the website maintenance process
12. Project Evaluation
evaluate the website project and crate a lesson-learned notes to be used as a baseline of the next website creation project, if any.
Since website maintenance is a cyclical/repetitive process, the steps listed below will never stops unless the website is shutted down for good.
1. Check user/consumers feedback
this is very important because consumers are the party that use the site first-hand. therefore it is them who will likely to encounter an error or two in your website
2. Fix errors/bugs
try to find and fix any errors and bugs as the time goes on. use the feedback input as information on bug/error locations.
3. Test
Test whether the errors/bugs has successfully fixed
4. Update your website content
A good website is a website that is always updated. keep int ouch with the latest promotions, products, events of your company so that the consumers will be informed.
5. Broaden the website scope
This step is optional if the company wants to broaden the scope and purpose of the website.